Terms of Service
Effective date: April 8, 2026
These Terms of Service govern your access to and use of ChefsPantry. By using the service, you agree to these Terms and our Privacy Policy.
Eligibility and accounts
You must be legally able to enter into a binding agreement to use ChefsPantry. You are responsible for maintaining the confidentiality of your account credentials and for activity under your account.
Children
ChefsPantry is intended for adults. You must be at least 13 years old to create an account, and if you are between 13 and the age of majority in your jurisdiction, you must have your parent or legal guardian's permission to use the service. The service is not directed to children under 13, and we do not knowingly allow children under 13 to create accounts. Information that adult household members provide about minors in their household for meal-planning purposes is handled as described in our Privacy Policy.
Subscriptions, trial, and billing
ChefsPantry offers a free 30-day trial of paid features. No credit card is required to start the trial. At the end of the trial, your account remains on the free tier unless you choose to subscribe. We will not charge a payment method that you have not voluntarily added.
Paid plans are billed in advance on a monthly or yearly cycle, depending on the plan you select. Current pricing is displayed on our pricing page and during checkout. By subscribing to a paid plan, you authorize ChefsPantry (through Stripe, our payment processor) to charge your selected payment method on a recurring basis at the start of each billing cycle until you cancel.
Auto-renewal. Paid subscriptions automatically renew at the end of each billing cycle for an additional period of the same length, at the then-current price for your plan, unless you cancel before the renewal date. We will provide advance notice by email if a renewal price differs materially from the price you most recently paid.
How to cancel. You can cancel your subscription at any time from your in-app billing settings (Dashboard → Billing → Manage billing) or by contacting support@chefspantry.io. Cancellation stops future renewals; your paid access continues through the end of your current billing period and your saved data remains in your account. There is no cancellation fee. You may cancel using the same online medium you used to enroll.
Failed payments and grace period. If a renewal payment fails, your account enters a grace period of up to 21 days during which we will attempt to retry the charge and you will receive notice to update your payment method. If payment is not resolved by the end of the grace period, paid features are paused until you update billing.
Refunds. Subscription fees are generally non-refundable. Refund requests are evaluated case-by-case at our sole discretion and, when granted, are returned to the original payment method. Cancelling a subscription stops future charges but does not entitle you to a refund of the current billing period unless required by applicable law (for example, certain consumer-protection statutes in your jurisdiction).
Your content, license, and imported recipes
You retain ownership of the content you submit to ChefsPantry. You grant us a non-exclusive license to process, store, and display that content solely to provide and improve the service to you and the household members you choose to share with.
Imported recipes and third-party copyright. ChefsPantry includes features that let you import recipes from third-party websites, photos, and other sources. You are responsible for ensuring that you have the right to import and store any recipe content you bring into ChefsPantry. Recipe ingredient lists themselves are generally considered facts and not subject to copyright in many jurisdictions, but recipe descriptions, narrative instructions, photographs, and other creative expression may be protected. Use the import feature for personal household meal-planning use only — do not republish imported third-party content publicly or redistribute it through ChefsPantry to people outside your household.
If a copyright owner believes their work has been imported into ChefsPantry in violation of their rights, they may contact support@chefspantry.io with details of the work and we will respond promptly under applicable copyright law.
DMCA notices. ChefsPantry has designated an agent to receive notices of alleged copyright infringement under the Digital Millennium Copyright Act, 17 U.S.C. § 512. Notices and counter-notifications should be sent to support@chefspantry.io with the subject line "DMCA Notice." A complete copy of our DMCA policy and our designated agent's contact information is available at /legal/dmca.
ChefsPantry acts as an interactive computer service provider with respect to recipes and other content you import or submit. Nothing in these Terms is intended to make us a publisher or speaker of user-submitted content for purposes of 47 U.S.C. § 230 or any analogous law.
Acceptable use
You agree not to misuse ChefsPantry. Prohibited activities include:
- Reverse engineer, disrupt, or interfere with service operation or security controls.
- Use automated scraping or abusive traffic that degrades service performance.
- Upload content you do not have rights to use or content that violates applicable law.
- Use the platform to distribute malware, spam, or fraudulent content.
AI-generated content, health, and food safety
AI-generated content disclosure. ChefsPantry uses third-party artificial intelligence models (including OpenAI and Google Generative AI) to generate meal plans, recipes, ingredient suggestions, cook-mode instructions, shopping lists, and recipe images. AI-generated content can be inaccurate, incomplete, or unexpected. We apply automated safety checks (including allergen filtering and dietary-restriction enforcement) and prefer fallback content over unsafe output, but no AI system is perfect. Always read each recipe before cooking, verify the ingredient list against your own dietary needs and allergies, and use your own judgement on food preparation, food safety, and food storage. Do not rely on ChefsPantry as your sole source of allergen safety, nutritional information, or food handling guidance.
Health and nutrition. ChefsPantry provides meal-planning and cooking support information for general informational purposes only. It is not medical, nutritional, or allergy treatment advice and does not replace professional guidance. Consult a qualified medical or nutrition professional before making changes that could affect your health, particularly if you or anyone in your household has a food allergy, intolerance, chronic condition, or special dietary requirement.
Intellectual property
ChefsPantry and its related branding, software, and content are protected by applicable intellectual property laws. Except as expressly allowed in these Terms, you may not copy, modify, distribute, or create derivative works from the service.
Service availability and changes
We may update, suspend, or discontinue features from time to time. We may also modify these Terms. If changes are material, we will provide notice through the website or by email.
Disclaimer of warranties
To the maximum extent permitted by law, ChefsPantry is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
Limitation of liability
To the maximum extent permitted by applicable law, in no event will ChefsPantry or its officers, directors, employees, contractors, affiliates, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, revenue, profits, business, or goodwill, arising out of or related to your use of or inability to use the service, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not we have been informed of the possibility of such damage.
To the maximum extent permitted by applicable law, our total cumulative liability to you for all claims arising out of or related to these Terms or the service, in the aggregate, will not exceed the greater of (a) the total amounts you paid to ChefsPantry for the service in the twelve months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (USD $100). This limitation applies even if any limited remedy fails of its essential purpose.
The limitations and exclusions in this section do not apply to liability that cannot be limited or excluded under applicable law (which may include, in some jurisdictions, liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence). Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.
Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless ChefsPantry and its officers, directors, employees, and contractors from and against any third-party claim, demand, suit, or proceeding, and any resulting damages, losses, liabilities, judgments, settlements, and reasonable attorneys' fees, that arises out of or relates to:
- your material breach of these Terms or any policy incorporated by reference;
- your unauthorized or unlawful use of the service;
- any content you submit, upload, or import into the service that infringes a third party's intellectual property right or violates a third party's privacy or publicity right; or
- your violation of any applicable law in connection with your use of the service.
We will give you prompt written notice of any claim subject to indemnification. We may, at our option, control the defense and settlement of any such claim using counsel of our choice; you agree to cooperate reasonably in the defense at your own expense. You may not settle or compromise any claim in a way that imposes any obligation or liability on ChefsPantry without our prior written consent.
This indemnification obligation does not apply to the extent a claim arises from ChefsPantry's own gross negligence or willful misconduct.
Dispute resolution and arbitration
Please read this section carefully. It requires you to resolve most disputes with ChefsPantry through binding individual arbitration and waives your right to participate in a class action, unless you opt out as described below.
Informal resolution first. If a dispute arises between you and ChefsPantry, you agree to first contact us at support@chefspantry.io with a written description of the dispute and the relief you are seeking. You and ChefsPantry will work in good faith to resolve the matter for at least sixty (60) days before initiating any formal proceeding. The statute of limitations and any filing-fee deadlines will be tolled during this informal-resolution period.
Binding individual arbitration. If we cannot resolve a dispute informally, you and ChefsPantry agree that any dispute, claim, or controversy arising out of or relating to these Terms or the service (including the formation, interpretation, breach, or termination of these Terms and any claim of unenforceability of this arbitration agreement) will be resolved through final, binding, individual arbitration administered by the American Arbitration Association ("AAA") under the AAA Consumer Arbitration Rules then in effect, except as modified by these Terms. The arbitration will be conducted by a single arbitrator. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Arbitration fees. Filing, administrative, and arbitrator fees will be allocated under the AAA Consumer Arbitration Rules. ChefsPantry will pay all such fees in excess of the consumer's share specified in the AAA Consumer Arbitration Rules. If the arbitrator finds that your claim is frivolous, you may be required to reimburse ChefsPantry for fees the Rules would otherwise allocate to ChefsPantry.
Location and procedure. Unless you and ChefsPantry agree otherwise in writing, any in-person hearing will take place in Salt Lake County, Utah, or a location reasonably convenient to you. For claims of USD $25,000 or less, you may choose to have the arbitration conducted by telephone, video conference, or written submissions, without an in-person hearing.
Exceptions. Notwithstanding the above, (a) you may bring an individual claim in a small-claims court of competent jurisdiction in your county of residence if the claim qualifies, and (b) either party may seek temporary or preliminary injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights.
Class action waiver. You and ChefsPantry agree that disputes will be resolved on an individual basis only and waive any right to participate in a class action, collective action, consolidated action, private attorney general action, or representative proceeding. The arbitrator may not consolidate or join more than one person's claims and may not preside over any form of representative or class proceeding. If a court or arbitrator determines that this class-action waiver is unenforceable as to a particular claim or remedy, then only that claim or remedy will be severed from this arbitration agreement and may proceed in court; the remainder of this section will remain in full force and effect.
Coordinated proceedings. If at any time twenty-five (25) or more demands for arbitration of a similar nature are filed against ChefsPantry by or with the assistance of the same law firm or organized group within a sixty (60) day period, you and ChefsPantry agree that the arbitrations will be administered in batches of up to fifty (50) claimants each, with the parties cooperating in good faith to select bellwether cases and resolve common issues efficiently. The parties will work with AAA to apply this batching procedure, and any deadlines will be tolled until each batch is reached.
Right to opt out of arbitration. You may opt out of this arbitration agreement and class-action waiver within thirty (30) days of first creating an account with ChefsPantry by sending a written notice to support@chefspantry.io with the subject line "Arbitration Opt-Out" and including your full name and the email address associated with your account. Opting out will not affect any other provision of these Terms. If you opt out, any dispute will be resolved in the courts identified in the "Governing law and venue" section.
Federal Arbitration Act. This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq.
Survival. This dispute-resolution section survives termination of these Terms or your account.
Governing law and venue
These Terms and any dispute arising out of or relating to them or the service are governed by the laws of the State of Utah, United States, without regard to its conflict-of-laws principles. Any claim that proceeds in court (rather than arbitration) and that is not governed by the Federal Arbitration Act will be brought exclusively in the state or federal courts located in Utah, and you and ChefsPantry consent to the personal jurisdiction of those courts.
Termination
You may stop using the service at any time. We may suspend or terminate access if these Terms are violated or if required for security, legal, or operational reasons.
General provisions
Entire agreement. These Terms, together with our Privacy Policy and any other policies referenced in these Terms, constitute the entire agreement between you and ChefsPantry concerning the service and supersede any prior agreements between you and ChefsPantry on the same subject. If there is a conflict between these Terms and the Privacy Policy, these Terms control with respect to use of the service and the Privacy Policy controls with respect to the handling of personal information.
Severability. If any provision of these Terms is held to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, severed from these Terms. The remaining provisions will remain in full force and effect.
Survival. The sections titled "Your content, license, and imported recipes," "AI-generated content, health, and food safety," "Limitation of liability," "Indemnification," "Dispute resolution and arbitration," "Governing law and venue," and this "General provisions" section survive any termination of these Terms or your account.
No waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of ChefsPantry.
Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.
Force majeure. ChefsPantry will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil disturbance, labor disputes, internet or telecommunications failures, or actions of governmental authorities.
Notices. We may give notice to you by email to the address associated with your account, by posting in the service, or by any other reasonable means. You consent to receive electronic notices and agree that they satisfy any legal requirement that a communication be in writing. You may give notice to us at support@chefspantry.io.
Electronic signatures. By creating an account, clicking "I agree," or otherwise using the service, you consent to enter into electronic agreements with ChefsPantry under the federal E-SIGN Act and the Utah Uniform Electronic Transactions Act (Utah Code § 46-4).
California users
Under California Civil Code § 1789.3, California residents are entitled to the following consumer-rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
Contact
Questions about these Terms can be sent to support@chefspantry.io.